Starter
For solo founders and tiny teams.
$15/ month
Up to 2 active teammates
- Unlimited shared inboxes
- Tickets, notes, snooze, tags
- Saved replies
- 7 days history
- Email support
Pricing
Honest, flat pricing in USD.
No per-seat traps. No surprise ticket fees. Pick a plan, invite your team, get back to work.
Pricing
Pay for the team, not the seat count.
Flat workspace pricing with a generous teammate cap. No per-seat math, no contact-volume fees, no tickets per month.
Most popular
Team
For teams that take support seriously.
$35/ month
Up to 5 active teammates
- Everything in Starter
- Round-robin assignment
- Customer profiles and history
- Reporting and SLA targets
- 90 days history
- Priority support
Growth
For scale-ups that still want a real inbox.
$79/ month
Up to 15 active teammates
- Everything in Team
- Webhooks and API access
- Custom roles and permissions
- Audit log export
- 12 months history
- Slack and shared channel support
Need more than 15 teammates? Extra teammates billed at $3 per active teammate per month.
How we compare
Honest math against the incumbents.
Public list prices for entry tiers, October 2025. We will keep this table updated as competitors change their plans.
| ReTicketDesk | Help Scout | Zendesk | Front | |
|---|---|---|---|---|
| Pricing model | Flat per workspace | Per user | Per agent | Per seat |
| Starting price | $15 / month total | $25 / user | $55 / agent | $25 / seat |
| Cost for 5 active teammates | $35 / month | $125 / month | $275 / month | $125 / month |
| Cost for 10 active teammates | $79 / month | $250 / month | $550 / month | $250 / month |
| Native Resend integration | ||||
| Shared inbox | ||||
| Notes and mentions | ||||
| AI agent upsell | Never | Add-on | Per resolution | Add-on |
| Time to first reply (setup) | Minutes | Hours | Days | Hours |
Questions
The things teams ask before they switch.
Turn email into a team sport.
Stop losing tickets in Gmail. Stop paying Zendesk prices for a tool your team does not need. Try ReTicketDesk for fourteen days, on us.